Returns and exchange policy

Thank you for shopping at Trendy Shop Academy. We want you to be completely satisfied with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

Returns You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Exchanges We do not offer exchanges at this time. If you need a different size, color, or item, please return your original item and place a new order.

Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at support@trendyshop.academy. We will work with you to promptly replace the item or issue a refund.

Non-Returnable Items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

 

Contact Us support@trendyshop.academy should you have any questions, Thank you.